Everything that happens behind the button.

Waroi puts the WhatsApp button, converting widgets, campaign analytics, ad pixels and conversion uploads to Google Ads and Meta into one tool. This page explains each piece.

01 / Widgets

Six widgets. One primary.

Each button has a base plus the widgets you choose. One is primary and opens on click; if none is chosen, the click goes straight to WhatsApp. The others appear by rules or from another widget.

  • Chat: agent photo, name and status, greeting and quick replies.
  • Blocks: option menu (sales, support, branches) with a different number for each.
  • Proactive: a message that pops up on its own to start the conversation.
  • Callback: short form; the data lands in Contacts.
  • Products: catalog with prices and images people ask about on WhatsApp.
  • AI bot: answers and hands the conversation to your team.
💬 Chat · primary🧩 Blocks✨ Proactive📞 Callback🛍️ Products🤖 AI bot
Sales+57 300…
Support+57 301…
North branch+57 310…
Wholesale+57 315…
02 / Rules

The right message, at the right moment.

Decide when and to whom each widget shows. One message for people coming from an ad, another for whoever has spent a minute on the pricing page, another for those about to leave.

  • Triggers: delay, time on site, scroll %, exit intent, hover or click on an element, or a specific page
  • Frequency: once per session, once per visitor or on every page
  • Audience: included or excluded pages, device, OS, browser and referrer
  • Traffic: new or returning visitors, ad traffic only or by UTM
  • Business hours by day and time, in your time zone
IF page contains/pricing
AND time over45 s
AND sourcegoogle / cpc
THEN show✨ Proactive: “Need help choosing a plan?”
03 / Analytics

Where conversations come from.

Each button has its own dashboard with impressions, visitors, clicks and conversions, compared with the previous period and in your time zone.

  • 14 dimensions: channel, source, campaign, keyword, ad, referrer, page, country, device, OS, browser, language, agent and goal
  • Real-time visitors
  • Consistent metrics: impressions ≥ visitors ≥ conversions
  • History from 30 days to 24 months depending on plan
Impressions52,310
Visitors18,420
WhatsApp clicks2,310
Conversions412
Google / cpc41%
Meta / paid29%
Organic18%

Sample data

04 / Pixels

Your pixels, no code needed.

Add your pixels in Waroi and every click, form or conversation is sent as an event to the platform. For Meta, GA4 and TikTok it is also sent from the server, so ad blockers and browser restrictions don't eat your data.

Meta · CAPIGoogle Analytics 4 · serverTikTok · Events APIGoogle AdsGoogle Tag ManagerLinkedInPinterestSnapchatX (Twitter)Microsoft Ads
05 / Conversions

The sale closes on WhatsApp. The ad finds out.

This is why Waroi exists. When a sale closes on WhatsApp, Waroi links it to the original click and sends it to the platform, so the algorithm finds more people like your buyers.

  • Stores gclid, fbclid and UTMs in first-party domain cookies
  • Google Ads: connects to your account and uploads offline conversions through Google's Data Manager API
  • Meta: Conversions API with an event ID so nothing is counted twice
  • WordPress plugin to attribute WooCommerce orders and bookings
  • Webhooks for your CRM or automations
1 · Ad clickgclid=Cj0K…
2 · Visit and button click/product/cream
3 · WhatsApp conversationlead
4 · Sale recorded$22 USD
5 · Sent toGoogle Ads · Meta ✓
06 / A/B tests

Let the data pick the message.

Test two versions of the button or greeting at the same time. Waroi splits the traffic, measures each conversion rate and shows you the winner.

VERSION A

“Questions? Message us”

3.1%
VERSION B · WINS

“Can I help you pick your size?”

5.4%

Sample data

07 / Contacts and catalog

No lead gets lost.

Widget forms land in Contacts with page, source and campaign. And the catalog syncs from your store to show products inside the button.

  • Contacts with each person's source and campaign
  • Catalog from WooCommerce, Shopify or your own JSON with field mapping
  • Several agents per button, each with their own number
Laura M. · +57 312…google / cpc
Andrés R. · +57 300…facebook / paid
Camila P. · +57 318…organic
Diego S. · +57 305…instagram / bio

Sample data

08 / AI bot

Instant answers, human closing.

The bot uses state-of-the-art language models (Claude, by Anthropic) with your business information and catalog. It solves common questions and, when it detects buying intent, hands the conversation to WhatsApp with a summary.

  • Answers with your products, prices and policies
  • Hands over to a human on WhatsApp
  • Monthly conversation limit per plan
👤 Do you ship to Medellín?
🤖 Yes, it arrives in 2–3 business days. Want to see our best sellers?
👤 Yes, for sensitive skin
🤖 → Handing over to Ana on WhatsApp…handoff
09 / Performance

Light by design. Fast for your SEO.

The widget core weighs about 7 KB compressed and has no library dependencies. It loads asynchronously and each widget downloads only when needed, so it doesn't hurt your site's Core Web Vitals.

Core~7 KB
Dependencies0
Loadingasync
Moduleson demand
Questions

Technical questions.

What counts as an “event”?
An event is every interaction Waroi measures: a button impression, a click, a widget opening, a submitted form or a conversion. The monthly event limit depends on your plan.
What happens if I hit the event limit?
The button keeps working and conversions (WhatsApp clicks, forms and goals) are still recorded: you never lose a sale. What pauses until next month, or until you upgrade, is logging impressions and visits. You can check your usage in the billing section.
What is a Google Ads offline conversion?
It is a sale that happens outside your website (for example on WhatsApp) and is reported to Google Ads with the click identifier (gclid). That way Google knows which searches and ads produce real sales. Waroi sends it through Google's Data Manager API.
Can I use Waroi with Google Tag Manager?
Yes. You can paste the script through GTM, and Waroi can also push its events into your Tag Manager container.
Does it respect visitor privacy?
Waroi uses first-party cookies on your domain only for attribution, does not sell data, and you can hold tracking until the visitor accepts cookies by calling Waroi.consent() from your banner.

Try it free on your site today.